Glitch with Delivery Set Up

ZDeli — Fri, 10 Dec 2021 15:53:20 GMT

We decided to change who we partner with for delivery and removed door dash as an option. When I selected Uber/Postmates a note appeared telling me to update the delivery settings. I did, and hit save. Then I got an error saying

So, I went into all alcohol items and removed them from local delivery and tried again. Got the same message. I looked through every alcohol item in our menu multiple times to make sure I didn't miss something.

Then, when I tried to switch delivery to Uber once again I realized that this box was checked

"I plan to deliver alcohol and accept the DoorDash alcohol delivery terms of service"

When I clicked on just Uber/Postmates though, this box disappeared so i didn't see it after I got the "alcohol delivery is not supported by Uber" message.

Just a user experience that caused me a lot of stress and frustration that seemed unnecessary.

Re: Glitch with Delivery Set Up

Kassi_ — Sun, 12 Dec 2021 16:46:13 GMT

Hey there, @ZDeli -

Welcome back to the Community.

I appreciate you reaching out about this and giving all of the details on what you're seeing when you make those delivery changes.

I would be happy to tag this for our Product Team, so they can look to get the user experience improved in the future.

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Glitch with Delivery Set Up

Re: Glitch with Delivery Set Up