thread Re: After Pay Conversion in Archived Discussions (Read Only)

After Pay Conversion

Thc2018 — Tue, 15 Feb 2022 23:17:35 GMT

Hey Yall! I'm looking to switch back to square. But, i want to bring afterpay with me. Can you guys provide insight?

Re: After Pay Conversion

Donnie-M — Wed, 16 Feb 2022 13:49:21 GMT

@Thc2018 Afterpay is integrated directly into all of the square online stores now without you having to do anything. Square owns afterpay now. Were you using it in a specific way?

Re: After Pay Conversion

Dyvine — Tue, 08 Mar 2022 01:27:50 GMT

Please, how do I get Square to integrate Afterpay into my check out both online and instore check out. I called Square support but the agent couldn't seem to get Afterpay to my check out

Re: After Pay Conversion

sayra — Wed, 09 Mar 2022 22:39:22 GMT

Hello @Dyvine,

To enable or disable Afterpay payments on your Square Online site please see below:

From your Square Online Overview page, go to Settings > Checkout or Shared Settings > Checkout.
Toggle the Afterpay option on or off.

Let us know if you have any issues with this. Have a good day!

Re: After Pay Conversion

Dyvine — Thu, 10 Mar 2022 00:58:25 GMT

Afterpay is not on the payment option in my Square account, I've checked over and over. I even called support team and they don't know why Afterpay is not on my check out payment option. I got my website through Square weebly and I don't know why they wouldn't give me option of Afterpay after using Square for like two years

Re: After Pay Conversion

sayra — Thu, 10 Mar 2022 22:58:30 GMT

Hey @Dyvine,

Before I escalate your account, I would like to confirm your website. Is this: https://www.dyvineroyals.com the site you cannot add AfterPay to?

We will be on the lookout for your reply.

Re: After Pay Conversion

Dyvine — Fri, 11 Mar 2022 01:14:34 GMT

Yes please, that's the website I need to add Afterpay to

Re: After Pay Conversion

sayra — Tue, 15 Mar 2022 20:15:34 GMT

@Dyvine-

Sorry for the delay in getting this resolved. AfterPay is new to us so we are till working out the kinks. Can you please reach out to our Customer Success Team directly for more hands-on' support. They can make the necessary changes to your account if you qualify to use AfterPay.

Wish there was more we could do on our end.

Have a good day.

Re: After Pay Conversion

scentsnmore — Fri, 01 Apr 2022 14:57:06 GMT

When is Afterpay going to be available for instore purchases?

Re: After Pay Conversion

Dyvine — Fri, 01 Apr 2022 23:46:02 GMT

Square didn't make it available for my online store yet and I got my website with Square weebly. I've contacted them over and over because my customers are so much demanding for Afterpay payment option so I guess they will make it available in May when they have increased the rate percentage as they published.

Re: After Pay Conversion

scentsnmore — Sat, 02 Apr 2022 15:19:15 GMT

It is working on my website. But I have customers that want it for instore purchases. Hope it works for you soon.

Re: After Pay Conversion

_Violet — Mon, 04 Apr 2022 14:22:30 GMT

Hi @Dyvine - Thanks for reaching out to us here on the Square Seller Community.

Sorry to hear that Afterpay isn't available for your account at this time. I recommend reading over the Afterpay Eligibility section here in this Support Article for additional context. Eligibility for Afterpay is dependent on numerous factors, including how your business is structured and what you sell.

And to answer @scentsnmore's question, We don’t currently have an integration for in-person orders and Afterpay. We’re working to bring Afterpay as an option for in-person orders through Square in the future.

I hope this information is helpful but please do let me know if you have any additional questions.

Re: After Pay Conversion

Dyvine — Mon, 04 Apr 2022 17:40:42 GMT

Thanks but my business is eligible and I've reached out to support team who told me it's a bug from their end and they're trying to fix it for couple of weeks now. Seriously, it's not helping my business as most of my customers prefer where they can pay with Afterpay. My business is Apparels/Clothing

Re: After Pay Conversion

_Violet — Wed, 06 Apr 2022 23:45:05 GMT

Thanks for your reply here, @Dyvine. I know it must be frustrating to not have this feature available for you and your customers just yet.

Glad to hear you were able to get in touch with Support and that they were able to provide you with additional information on the Afterpay status.

Please let me know if I may help you with anything else here!

Re: After Pay Conversion

JennMosblech — Tue, 26 Apr 2022 13:39:20 GMT

We would like to get AfterPay for in store check out. We do not sell product online, we are primarily a service business. Is there a timeline for adding POS AfterPay feature?

Re: After Pay Conversion

Kassi_ — Wed, 27 Apr 2022 20:52:17 GMT

Welcome back to the Community, @JennMosblech -

I don't have a timeline for adding the Afterpay option for non-online products, but the Feature Request process has been updated.

To submit your request or see if it has been submitted, you can head over to the Ideate Board. You can search to see if another seller has submitted the request & add your vote. Another option is create your own!

Thank you for taking the time to bring up this Feature Request for Afterpay.

Re: After Pay Conversion

Doran — Wed, 27 Apr 2022 21:00:51 GMT

When I have someone in-store that wants AFTERPAY I just have them do a self-checkout on an ipad and choose in-store pickup as the delivery and AFTERPAY as payment method.

@scentsnmore