thread Re: TikTok Integration - Policy Violation in Archived Discussions (Read Only)

TikTok Integration - Policy Violation

longtab — Sun, 21 Aug 2022 16:18:35 GMT

I was able to add the store, get products added to the catalog and things looked like they were on the right track. This morning I woke to a message that every one of my items were rejected due to this message:

"Product has a TikTok policy violation for the target country"

We are selling t shirts, hats, stickers, glasses, etc currently on our website, FB and IG without issue. I can't find a place to correct a "policy violation". Literally 87 of 87 products were rejected for the same reason.

No clue.....

Re: TikTok Integration - Policy Violation

Gold — Sun, 21 Aug 2022 16:38:57 GMT

HI, hopefully these Square and TikTok Support pages will help.

https://ads.tiktok.com/help/article?aid=10002852

https://squareup.com/help/us/en/article/7653-connect-square-online-with-tiktok

Re: TikTok Integration - Policy Violation

longtab — Sun, 21 Aug 2022 16:58:47 GMT

Ive gone through those - neither help with this specific issue.

Re: TikTok Integration - Policy Violation

JJ_ — Tue, 23 Aug 2022 18:26:09 GMT

Hey @longtab

Since this decision came from TikTok I will suggest you engage their support team for them to clarify the reasons behind the rejection.