thread Where is my money after opening a savings?? in Archived Discussions (Read Only)

Where is my money after opening a savings??

Infgraphix — Tue, 24 Aug 2021 07:33:07 GMT

So I received my business debit today, was on the app and had a good week so I put 400 in this account.. well now when I go to balance it acts like I've never gotten one no invoices, made a sell. It wants me to open another account. Well I had 750 in there and I put 400 in savings (can't find it) and my remainder balance isn't there.... Help? I am missing payments

Re: Where is my money after opening a savings??

Minion — Tue, 24 Aug 2021 11:19:48 GMT

Hi @Infgraphix

Very sorry to hear about this problem. Since this is a public forum we are unable to dive into your account specific to help you locate it. I would suggest contact support by clicking this link and make sure to be logged into your account. Hopefully customer support can further help you with this issue.

Re: Where is my money after opening a savings??

VanKalkerFarms — Tue, 24 Aug 2021 12:26:17 GMT

At first glance, one option maybe that you may not be logged into the right Square account. maybe you made 2 accidentally that's why it is asking you to make a new savings account.