thread Re: Has anyone had issues with On-Line buyers using Apple Products? in Archived Discussions (Read Only)

Has anyone had issues with On-Line buyers using Apple Products?

Dogalicious — Wed, 15 Feb 2023 19:55:58 GMT

My Apple customers are unable to complete their On-Line purchase. Does anyone else have this problem?

Re: Has anyone had issues with On-Line buyers using Apple Products?

HC_Charlie — Wed, 15 Feb 2023 23:57:28 GMT

hello @Dogalicious thanks for your post. I don't think it's a global Apple issue, but there have been reports (and I've experienced it myself) of older Safari browser versions (and possible older apple hardware) having issues with Square website checkouts. I think any new Mac product/software does not seem to have issues with the Square checkout. Some solutions include having the customer clear their browser Cache/cookies, or use another browser. I've had to use Chrome as my browser on my older Mac laptop to successfully checkout on some Square run company websites.

Re: Has anyone had issues with On-Line buyers using Apple Products?

Dogalicious — Thu, 16 Feb 2023 00:28:59 GMT

Thanks HC Charlie! The issues my customers are having appear to be with Firefox. I'm worried I'm losing sales as customers just 'give up'. I appreciate your insights!