thread Re: Card not saved in Archived Discussions (Read Only)

Card not saved

TheDreamJetWash — Fri, 28 Feb 2020 09:58:59 GMT

When customer pays with a card through pos sometimes card will not be saved on file. It says card not saved I cant figure out why.

Re: Card not saved

jlemus — Fri, 28 Feb 2020 22:55:48 GMT

Just make sure that you have the option to save card on file after each sale enabled, if that's the case you can disable the option > close the pos app > open the app again > enable the option back. As well make sure you have the latest pos app version and if there is an update for your device's version as well, or you can delete and reinstall the app.

Re: Card not saved

Joe — Sat, 29 Feb 2020 17:05:41 GMT

Hi there, @TheDreamJetWash 👋 @jlemus is spot-on with this one! Let me know if that works!