Manual entry broken for cards expiring in January

celaeno — Wed, 01 Apr 2020 22:28:12 GMT

The PoS has some smarts in it to decide when you are entering a month and year combo. This logic is now broken for cards expiring in January.
Enter a "1" then hit "Next"
"01/" is shown, but no further entry is possible.
Enter "01"

"01/" is shown, but no further entry is possible.

Go on. Try it.

Re: Manual entry broken for cards expiring in January

Joe — Fri, 03 Apr 2020 12:16:34 GMT

Hi there, @celaeno - thanks for taking the time to reach out to us here on the Community! Glad you let us know about this issue, so sorry for the trouble.

I've merged your post into similar thread of Sellers who were also experiencing this issue with their manually entered transactions. We would recommend taking a look at this Best Answer to help you troubleshoot!

If that doesn't resolve this issue for you, feel free to flag this over to our Support Team! They will take a deeper dive with you toward a resolution.

We look forward to hearing from you!

thread Manual entry broken for cards expiring in January in Archived Discussions (Read Only)

Manual entry broken for cards expiring in January

Re: Manual entry broken for cards expiring in January