thread Re: Online store showing only 10 items in Archived Discussions (Read Only)

Online store showing only 10 items

JG_Brewing — Sun, 28 Jun 2020 18:56:03 GMT

We have an item that is set up in the on-line store to have 14 options.

When our customer accesses the item in the online store interface on their browser, only the first 10 show up as options in the live customer facing online store.

How do we get all 14 to show up?

Re: Online store showing only 10 items

AshleyK — Tue, 30 Jun 2020 18:19:38 GMT

Hey @JG_Brewing thanks for posting. There shouldn't be any limit to the number of options you have displayed. Would you mind telling me which item this is happening with so I can take a closer look?

Re: Online store showing only 10 items

JG_Brewing — Tue, 30 Jun 2020 19:01:47 GMT

So we learned a lesson, While we had all of the items in the list, we didn't have a price on all 14 items only 10. Therefore, the program only shows the ones with a price associated for each item in the online drop down. It's working now.

We learned a good lesson and hopefully this post help others as well.

Re: Online store showing only 10 items

jk101 — Fri, 07 Oct 2022 15:31:13 GMT

All items have prices but only 10 are showing in the store. Tried calling support but been on hold 45 minutes now and nobody answers

Re: Online store showing only 10 items

MayaP — Fri, 07 Oct 2022 15:39:40 GMT

Hello @jk101jk101,

Welcome to The Seller Community. I am sorry you haven't been able to get in contact with support. Can you provide a few examples of the items that are not showing right now?