thread Re: I took a transaction and i cannot find where the money is. What am i doing wrong? in Archived Discussions (Read Only)

I took a transaction and i cannot find where the money is. What am i doing wrong?

AAYP767 — Thu, 03 Sep 2020 16:26:00 GMT

Any help is appreciated

Is the square down??

Maryannk — Thu, 03 Sep 2020 16:22:06 GMT

I just took a payment off line because it said I had no connection.. but I have internet. What is going on?? Help

Re: I took a transaction and i cannot find where the money is. What am i doing wrong?

Valentina — Thu, 03 Sep 2020 18:23:09 GMT

So sorry for the troubles @AAYP767 and @Maryannk - our teams were able to identify the issue causing what you've reported here, and have implemented a fix. You can check on the status of your transactions by viewing the Transaction Status Report within your Square Dashboard.

Please keep your eyes on issquareup.com for updates as we have them, and get in touch with our Support team directly if you are in need of assistance.