thread Why wont my bar code scanner work on my P.C when in invoicing . It wont find the item. in Archived Discussions (Read Only)

Why wont my bar code scanner work on my P.C when in invoicing . It wont find the item.

jasonemerson — Thu, 03 Sep 2020 21:31:02 GMT

Why wont my bar code scanner work on my P.C when in invoicing . It wont find the item. It will Find It Through My Item Library When I Scan The Bar Codes In Items . But When im making a invoice it wont bring the item up

Re: Why wont my bar code scanner work on my P.C when in invoicing . It wont find the item.

Kassi_ — Sat, 05 Sep 2020 22:27:06 GMT

Hey there, @jasonemerson -

What kind of barcode scanner are you using? There is a possibility that it isn't compatible using with your desktop.

I will keep an eye out for your reply👀.

Re: Why wont my bar code scanner work on my P.C when in invoicing . It wont find the item.

STJ25 — Mon, 18 Jan 2021 20:42:03 GMT

I am having the same issue. I have entered an item in the items library with sku. If I scan the barcode under items it pulls the item right up but when I go to use the scanner when invoicing it does not find the item.

Could it be the scanner even though it works under items tab?

Re: Why wont my bar code scanner work on my P.C when in invoicing . It wont find the item.

sayra — Tue, 19 Jan 2021 18:35:12 GMT

Hey, @STJ25- It seems like Square Invoices cannot add items via a barcode scanner. Take a look here at more details. If this feature ever gets updated, we will make sure to notify you here on our Seller Community.

Have a great day!