Square POS transaction detail averages discount across two items

gallery55art — Fri, 29 Oct 2021 20:26:49 GMT

In the same transaction, we sold two variable priced items with a 20% discount. The first item without the discount was $40, the second item was $130. The discounts, respectively, were $8 and $26. In our Square account. The discounts are correctly listed as such. But in our POS, the transaction page incorrectly lists the discount as $17 for each item. The receipt sent to the customer is correct, though. Since our cashier logs the transaction to a paper diary as an audit and for extra information, what she is logging from the Transaction page in the POS is incorrect and doesn't make sense.

I have images, but for privacy reasons, I should probably only share those with support personnel.

Re: Square POS transaction detail averages discount across two items

BernadetteA — Fri, 29 Oct 2021 20:40:47 GMT

Hi @gallery55art

I recommend reaching out to our support team directly for this since the reps have better access to the accounts. You will also be able to share your screenshots with them. 😊

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Square POS transaction detail averages discount across two items

Re: Square POS transaction detail averages discount across two items