thread Accept payment via EBT Card In US in Archived Discussions (Read Only)

Accept payment via EBT Card In US

grocerybabu — Tue, 04 Jan 2022 12:14:09 GMT

Can squareup support EBT (Electronic benifit transfer) Card In USA for POS Systems?

If supported then how to Enable/Integrate into existing Squareup account ?

Re: Accept payment via EBT Card In US

Ria — Tue, 04 Jan 2022 14:26:57 GMT

Hi @grocerybabu - Welcome to The Seller Community, it's always nice to see a new face 😊

Great Question.

At this time Square does not directly accept EBT payments.

However, we have a workaround!

Square integrates with TotilPay to allow EBT-authorized sellers to use their existing Square account and hardware to seamlessly accept credit, as well as debit, SNAP, WIC, and loyalty cards.

I hope this helps.

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨

Re: Accept payment via EBT Card In US

FourCornersMeat — Wed, 27 Jul 2022 18:47:40 GMT

I'm finding this "workaround" to be quite a pain. I've been trying to contact TotilPay through the Square website links for two days, going on three, and they haven't responded except with an email suggesting I set up a stand alone account with TotilPay that would appear to be completely seperate from Square. I am a mobile business, and I do not need two sets of hardware, and two companies handling transactions. What, exactly, is this "integration" spoken of on the Square and TotilPay websites? It appears there is no integration at all.

I should add that I am a fully re-authorized EBT retailer, and I have customers waiting.

Re: Accept payment via EBT Card In US

FourCornersMeat — Thu, 28 Jul 2022 20:34:04 GMT

I finally was able to establish some email communication with TotilPay. Now I know why they don't advertise the prices of their equipment. They want $129.00 for their EBT card reader alone. That's pretty expensive in this day and age. Considering their poor response time, and the cost of their equipment, I'm not certain the Square+TotilPay "integration" is going to be a "fit" for my business. Unless someone can "sell" me on the benefits, I'm going to have to explore other options.

Re: Accept payment via EBT Card In US

StricksMeats — Thu, 02 Mar 2023 22:09:35 GMT

TotilPay is a disaster for what they call "integration"

Has anyone had luck with a better option or any word that Square will soon accept EBT directly ?

Re: Accept payment via EBT Card In US

JJ_ — Sat, 04 Mar 2023 22:07:23 GMT

Hello, @StricksMeats

I see that you have already submitted a Feature Request. Thank you for taking the time to do so! This will help our product team get visibility and track other Sellers with similar interest in your request.