https://community.squareup.com/t5/Archived-Discussions-Read-Only/Having-issues-with-bluetooth-barcode-scanner-scanning-items-into/m-p/392815#M95285 <P>Barcode scanner works fine to scan an item then save to a ticket but does not register item when the ticket is opened first.</P> Sat, 03 Sep 2022 16:01:43 GMT OaklandMarina 2022-09-03T16:01:43Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Having-issues-with-bluetooth-barcode-scanner-scanning-items-into/m-p/392815#M95285 <P>Barcode scanner works fine to scan an item then save to a ticket but does not register item when the ticket is opened first.</P> Sat, 03 Sep 2022 16:01:43 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Having-issues-with-bluetooth-barcode-scanner-scanning-items-into/m-p/392815#M95285 OaklandMarina 2022-09-03T16:01:43Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Having-issues-with-bluetooth-barcode-scanner-scanning-items-into/m-p/393106#M95286 <P>Hello, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/470173">@OaklandMarina</a> First of all welcome to the Seller Community. <SPAN style="background-color:transparent;color:#000000;">We recommend checking to make sure that both your app and your device itself are up-to-date. And also check out our </SPAN><A href="https://squareup.com/help/us/en/article/5516-troubleshoot-your-bar-code-scanner" target="_blank"><SPAN style="background-color:transparent;color:#000000;">Barcode scanner Troubleshooting guide</SPAN></A><SPAN style="background-color:transparent;color:#000000;"> If everything looks good there, you'll want to reach out.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="background-color:transparent;color:#000000;">If you haven't already, your best bet is to get in touch with us directly, so that a member of our Support team can dig in with you. When you have a moment, please reach out directly by logging into your Square account and heading </SPAN><A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank">here</A><SPAN style="background-color:transparent;color:#000000;">.</SPAN></P> Mon, 05 Sep 2022 19:01:17 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Having-issues-with-bluetooth-barcode-scanner-scanning-items-into/m-p/393106#M95286 JJ_ 2022-09-05T19:01:17Z