thread Re: UberEats and Square integration in Archived Discussions (Read Only)

UberEats and Square integration

bbsd — Sat, 22 Apr 2023 22:43:58 GMT

I am attempting to bridge my Square POS and UberEats account

https://squareup.com/us/en/app-marketplace/app/ubereats

I have downloaded the app and am going through the set-up process but once I try to log-into Square, it times out. The authentication shows up now as failed. Can some please help me set this up?

It gets stuck while: waiting for api.squareup.com. The error messsage I receive is:

{"message": "Endpoint request timed out"}

Square & UberEats integration

bbsd — Sat, 22 Apr 2023 22:44:36 GMT

I am attempting to bridge my Square POS and UberEats account

https://squareup.com/us/en/app-marketplace/app/ubereats

I have downloaded the app and am going through the set-up process but once I try to log-into Square, it times out. The authentication shows up now as failed. Can some please help me set this up?

It gets stuck while: waiting for api.squareup.com. The error messsage I receive is:

{"message": "Endpoint request timed out"}

Re: UberEats and Square integration

_Violet — Mon, 24 Apr 2023 14:28:21 GMT

Hi @bbsd - Thanks for reaching out to us here on the Square Seller Community👋

I went ahead and merged your duplicate post to this existing thread where you asked this question originally. We merge duplicate conversations together to keep like comments in one place, and to make it easier for others to find the thread in the future. I also want to make sure you've seen our Community Etiquette Guidelines. We ask Seller Community Members to not post the same message in multiple places, as it is not productive for our Moderators.

Now that we have that out of the way, could you please provide a screenshot of what you're seeing when you attempt the integration? Then, I can take this to our engineers and have them take a look for us.

I'll keep an eye out for your reply 👀

Re: UberEats and Square integration

bbsd — Tue, 25 Apr 2023 06:05:17 GMT

How do I add my screenshots?

Re: UberEats and Square integration

Kassi_ — Wed, 26 Apr 2023 20:57:27 GMT

Hey there, @bbsd -

Stepping in for Violet on this one. You would be able to add a screenshot with a button on the top of your reply box. Make sure you're logged into your account whenever you reply.

Please let me know if you have any other questions.

Re: UberEats and Square integration

rmocklerMM — Tue, 23 May 2023 17:39:19 GMT

I have this exact same problem (and essentially the same problem with DoorDahs, which makes me pretty sure it's a square issue.) Here are screen shots. and YES I have tried multiple browsers, cleared caches, AND shut off any adware/tracking blockers.

Ubermerchantbridgeheaded to square[after logging in to square. Pushed this button]The dreaded time out.l

Re: UberEats and Square integration

bbsd — Tue, 23 May 2023 18:33:20 GMT

Tagging @Kassi_ and @_Violet since this thread is a month old already. Hoping they will able to help with this UberEats issue.

Re: UberEats and Square integration

rmocklerMM — Tue, 23 May 2023 18:46:28 GMT

Thank you!