thread Getting "not authorized" error when trying to exchange code for access token in Archived Discussions (Read Only)

Getting "not authorized" error when trying to exchange code for access token

RT-Michael — Thu, 22 Dec 2016 18:53:00 GMT

Hi all -

Hoping someone can help with this.

I can successfully generate the URL to prompt for permissions form.

However, after the user accepts, we are trying to exchange the code returned for a token.

However, when we attempt to use the code provided, we get an error response for the access token saying:

{"message"=>"Not Authorized", "type"=>"service.not_authorized"}

Any assistance is appreciated. Agian, this is AFTER the permission link has been clicked and approved.

Re: Getting "not authorized" error when trying to exchange code for access token

tristansokol — Thu, 05 Jan 2017 17:39:35 GMT

Hi!

Sorry that you are having troubles, (and I hope your hoiday season was nice!) but I'll see if I can help.

What is your application id? And which programming language are you using? It sounds like you might be malforming, or mixing up your request to the endpiont, so any code you could share, would be helpful as well!

Re: Getting "not authorized" error when trying to exchange code for access token

alekBelgrade — Wed, 21 Jun 2017 15:21:15 GMT

Hi, I am also getting the error.

{
    "message": "Not Authorized",
    "type": "service.not_authorized"
}

I get the code and redirect as I was supposed to, but when I try to send cliend_id, client_secret and code to https://connect.squareup.com/oauth2/token I am getting the error above.

App id: sandbox-sq0idp-TZyrZ3dg61kqmEp0ZakxVQ

PHP is being used.

Cheers,

Alek

Re: Getting "not authorized" error when trying to exchange code for access token

vuusa2000 — Mon, 25 Jun 2018 04:58:14 GMT

I am also having the same problem. I am using the java oauth connect-examples code.

App ID: sq0idp-udjQPpkVMEOa6QIiFf8Cpw

Re: Getting "not authorized" error when trying to exchange code for access token

Helen — Tue, 26 Jun 2018 21:00:50 GMT

Hello @vuusa2000! If you're still experiencing this issue please start a case with our API CS team and they'll be able to investigate this further. Thanks for your patience!

Re: Getting "not authorized" error when trying to exchange code for access token

werdemup — Sat, 16 May 2020 23:13:20 GMT

I'm also getting this error.

From php code, javascript code and their example wen page they have to test it

https://developer.squareup.com/explorer/square_2019-12-17/oauth-api/obtain-token

I follow the link, it returns me to a page with the code in the querystring,
I come here and put that code along with my id key and authorization_code for the type.

Press run request. and error 401

{
  "message": "Not Authorized",
  "type": "service.not_authorized"
}

Re: Getting "not authorized" error when trying to exchange code for access token

ashc — Mon, 18 May 2020 19:12:15 GMT

Hi @werdemup,

I'd recommend contacting our API team with the link Helen provided in the comment above yours to take a closer look.

We don't have the API training here on the Community team to be able to assist with this directly.

Re: Getting "not authorized" error when trying to exchange code for access token

AndreyFanyagin — Tue, 18 Aug 2020 15:08:06 GMT

Check that you are using correct url endpoint. I have used "https://connect.squareup.com/oauth2/token" in sandbox, but should use "https://connect.squareupsandbox.com"