thread Re: Having a major issue with woocmmerce and square. Square creating empty orders in Archived Discussions (Read Only)

Having a major issue with woocmmerce and square. Square creating empty orders

aidi88 — Mon, 03 Apr 2017 16:38:23 GMT

So recently I purchase the woocommerce square plugin and for some reason every time an order is placed the real order is immediately followed by 2 or 3 blank orders that have no information http://prntscr.com/erys9g

Anyone ever come across this issue or know what’s causing this? I’ve contacted square and they said it was a plugin issue and all they do is capture the payment.

Any help would be greatly appreciated as I’ve exhausted many options

Re: Having a major issue with woocmmerce and square. Square creating empty orders

BluePelicanOBX — Wed, 05 Apr 2017 11:53:59 GMT

Sorry I don't have anything to add other than I'd like the answer to this also. i have been using Woocommerce for years. I recently started my free trial of Square for Retail and am trying to decide whether or not to keep it. If these two don't talk to each other I need to know before I commit. Thanks for the info!!

Re: Having a major issue with woocmmerce and square. Square creating empty orders

Sean — Wed, 05 Apr 2017 23:37:32 GMT

Hi @aidi88. This definitely sounds like a bug! Have you already had a chance to reach out to WooCommerce to report? Generally speaking, they handle all issues related to our integration.