thread Re: Why Refund API return Internal Server Error ? in Archived Discussions (Read Only)

Why Refund API return Internal Server Error ?

abby1 — Tue, 03 Jul 2018 01:49:48 GMT

I implement refund processing using Refund API in my application.

(https://docs.connect.squareup.com/api/connect/v2#endpoint-createrefund)

When I request this API, Internal Serrver Error will be returned in the first request.

But, I will succeed if I request it again.

Why Refund API return Internal Server Error ?

Can you explore the cause from TransactionID and TenderID?

Re: Why Refund API return Internal Server Error ?

Helen — Tue, 03 Jul 2018 16:22:12 GMT

Hi @abby1! If you haven't already please contact our API team directly. It would be great if you could include the TenderID and Transaction ID in your message to that team so they can investigate this further.

Re: Why Refund API return Internal Server Error ?

abby1 — Wed, 04 Jul 2018 01:41:16 GMT

Thanks, Helen

I sent an email to the API team.