thread Re: Apparently there is a new Labor Cost Spreadsheet layout. Why are the days separated? in Archived Discussions (Read Only)

Apparently there is a new Labor Cost Spreadsheet layout. Why are the days separated?

thegrindhouston — Tue, 06 Nov 2018 12:32:03 GMT

I exported the Labor Cost Summary to Excel, as always. However, today, it looked like a mass of jumbled data. Apparently the layout or something has changed. I backtracked and exported again...same jumbled mess. As you go down the rows of information, each employee has multiple rows of data. Normally, it is each employee with one row, which is a weekly total, and that was great, and I want that back. This new way is terrible.

Am I missing some new step that has been added?

Re: Apparently there is a new Labor Cost Spreadsheet layout. Why are the days separated?

Tom — Tue, 06 Nov 2018 23:14:40 GMT

Hey @thegrindhouston,

Thanks for flagging this and sorry to hear about the trouble—that sounds like it shouldn't be happening. 🤔 Are you encountering any kind of error message?

It might be helpful to get in touch with our Customer Success Team so that an account specialist can take a deeper dive into the specific report. They'll be able to escalate internally for further review as well.

Hope this helps get you in the right direction. If you have any updates or if you have any trouble getting through, please let me know—I'll be happy to take another look.

Re: Apparently there is a new Labor Cost Spreadsheet layout. Why are the days separated?

thegrindhouston — Thu, 10 Jan 2019 20:54:42 GMT

The issue is resolved. Either I didn't see the tab, or they added it to export what i was needing. It is great, now.