thread Re: Profile image not showing in background in Archived Discussions (Read Only)

Profile image not showing in background

gbgindian — Wed, 27 May 2020 05:26:41 GMT

Hi all, it's been long awhile, no one has solve my issue yet. I upload the background recommend size as per representative and guides.

There's no one, Solving my issue yet.

Help..

Re: Profile image not showing in background

jjgard — Thu, 28 May 2020 13:06:57 GMT

+1 - this is happening to me, too. I've uploaded the appropriate sized photo in my locations settings, but they don't appear on our Square Registers, even after a reboot.

Re: Profile image not showing in background

JustinC — Thu, 28 May 2020 15:31:45 GMT

Hey there @gbgindian - Sorry to hear the trouble. Are you trying to upload a background photo to your Square Register like @jjgard? Are you both running into specific errors when uploading?

If so, try signing back in or a factory reset if you don't have any offline payments pending. Usually a reset fixes most glitchy issues.

Let me know 🙂

Re: Profile image not showing in background

jjgard — Thu, 28 May 2020 15:58:25 GMT

No specific errors. The image uploads just fine. It just never displays on the Register.

Re: Profile image not showing in background

JustinC — Fri, 29 May 2020 14:16:15 GMT

Have you tried the troubleshooting steps I mentioned above? @jjgard