thread Re: Service Packages- ability to select more than one in Archived Discussions (Read Only)

Service Packages- ability to select more than one

sunburstservice — Sun, 23 Aug 2020 18:17:50 GMT

We enjoy the new beta package option. It is almost there for us, however, it needs a small added option.

We always offer add-on services to our customers on top of the main requested service.

For instance, they need their driveway washed, but we also want to have their pool deck washed as an option.

We like to put them as separate packages so they don't create one big scary estimate total, and the customer can add the pool deck package if they want to.

I could see this benefitting many industries. Is there any plan to make this possible?

Re: Service Packages- ability to select more than one

kellyj — Mon, 24 Aug 2020 17:27:36 GMT

@sunburstservice

Are you using the package beta for invoices or using an API? Package estimates should be showing as separately subtitled, but the finalized invoices gives you a total that is chosen.

Good feedback one way or another, I just want to make sure it is seen by the correct team.

You can also provide feedback directly to our beta team in the beta community. sellercommunity.com/beta

Re: Service Packages- ability to select more than one

sunburstservice — Mon, 24 Aug 2020 17:58:46 GMT

We are using package beta for invoices. Customers have complained that they cannot select multiple packages. This effectively stops the workflow/conversion to invoice, etc.

Re: Service Packages- ability to select more than one

kellyj — Mon, 31 Aug 2020 15:31:12 GMT

@sunburstservice

Ah, the purpose of this right now in it's starting design is to choose between packages. Not add multiple to one invoice. It's a good option for the future, but right now you would need to design packages with your different options and allow them to choose which full package they want.

I do see how this would be helpful, more of a cart experience for an invoice, so I'll be sure to pass your feedback to the Invoices team.

Re: Service Packages- ability to select more than one

sunburstservice — Tue, 17 Nov 2020 23:40:55 GMT

How would I go about designing packages that customers can choose the elements they want? That would be fine for us.