thread Re: Loyalty Program: Offer 1 free item from category in Archived Discussions (Read Only)

Loyalty Program: Offer 1 free item from category

SandTrapIndoorG — Wed, 08 Sep 2021 18:25:08 GMT

Working on our loyalty program and want to have one of the rewards be a free drink. We sell beer and wine and have a lot of different options and wondering how I can do the reward so that I don't have to select every item from the category.

Does the discount on a specific category apply to one item on the ticket or every item on the ticket in that category?

Re: Loyalty Program: Offer 1 free item from category

HC_Charlie — Wed, 08 Sep 2021 22:10:15 GMT

Hello @SandTrapIndoorG and thanks for you question. You can set a reward to come from items within a singular category, but the actual reward is set at either a dollar amount, or specific percentage. In the case below I use in my store, everything in my category is set at the same price, so I just discount it by the cost of one item. If you have several prices within the same category, I think you'd have to pick an average price or the max. price (your call on this). I hope this helps answer your question. Some other users of Square Loyalty may have another option for you that they have experience with, but this is what I've done.

Re: Loyalty Program: Offer 1 free item from category

SandTrapIndoorG — Thu, 09 Sep 2021 13:42:24 GMT

Thanks for the info, thats what I was thinking. Guess I will have to just use the item option and manually add every drink cause the range of prices is too big to do a max amount.