STORE PRODUCTS DISRUPTED. SQUARE ONLINEDOES NOT HAVE BACKUPS?

pizzarieti — Thu, 24 Mar 2022 19:38:47 GMT

Hello,

As some of you may know, Square had a huge disruption with product libraries causing payment failure. They restored it back in a few hours, but in my case, all products on the website encountered majors disruptions, and I have about 120 products.

-each product was unassigned from its category.

-each product lost its SEO details.

-each product restored from "food and beverage" to the default "physical."

-the list of modifiers in each product lost its arrangement.

This is a huge disruption. Square said that they do not have a back up system in place and they cannot restore the website to an earlier point in time prior to the outage, and I have to do all the work myself. Really?

Any of you experienced this?

I mean, users have to spend hours to fix Square's their lack of redundancy?

How is this possible in a world where redundancy is the utmost priority?

Thank you.

thread STORE PRODUCTS DISRUPTED. SQUARE ONLINEDOES NOT HAVE BACKUPS? in Archived Discussions (Read Only)

STORE PRODUCTS DISRUPTED. SQUARE ONLINEDOES NOT HAVE BACKUPS?