https://community.squareup.com/t5/Archived-Discussions-Read-Only/Subscriptions-Prevent-Customer-Cancellation/m-p/377093#M92661 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/456912">@wwv2020</a>,</P><P>&nbsp;</P><P>Welcome to the Seller Community, and thanks for writing in!&nbsp;</P><P>&nbsp;</P><P>At this time, it's not possible to disable subscriptions being cancelled online. Adding a note about how your orders work, and contact details for your customers to your subscription description could be a workaround for the time being. Feel free to create a feature request for our Square Online team <A href="https://www.sellercommunity.com/t5/Ideate/ct-p/Ideate" target="_blank">here</A>.&nbsp;</P><P>&nbsp;</P> Wed, 29 Jun 2022 06:52:11 GMT Arie 2022-06-29T06:52:11Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Subscriptions-Prevent-Customer-Cancellation/m-p/376677#M92660 <P>Is there a way to prevent customers from cancelling their subscriptions online? As we plan and pre-order inventory I dont want someone to just choose to cancel, I would rather them have to reach out and contact us to cancel?&nbsp;</P> Mon, 27 Jun 2022 12:36:44 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Subscriptions-Prevent-Customer-Cancellation/m-p/376677#M92660 wwv2020 2022-06-27T12:36:44Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Subscriptions-Prevent-Customer-Cancellation/m-p/377093#M92661 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/456912">@wwv2020</a>,</P><P>&nbsp;</P><P>Welcome to the Seller Community, and thanks for writing in!&nbsp;</P><P>&nbsp;</P><P>At this time, it's not possible to disable subscriptions being cancelled online. Adding a note about how your orders work, and contact details for your customers to your subscription description could be a workaround for the time being. Feel free to create a feature request for our Square Online team <A href="https://www.sellercommunity.com/t5/Ideate/ct-p/Ideate" target="_blank">here</A>.&nbsp;</P><P>&nbsp;</P> Wed, 29 Jun 2022 06:52:11 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Subscriptions-Prevent-Customer-Cancellation/m-p/377093#M92661 Arie 2022-06-29T06:52:11Z