thread Re: Back button is broken in Appointments embed in Archived Discussions (Read Only)

Back button is broken in Appointments embed

popsicleshop — Thu, 01 Dec 2022 05:06:20 GMT

I've embedded the Appointments frame onto my website but once you select a service, the back button doesn't work on the time selection slide. So if a customer wants to got back and see the services, they aren't able to. The frame just reloads on the date selection slide.

Please fix the button as soon as possible!

https://friospops.com/locations/frisco/

@Ria @JJ_ @RobynR

Re: Back button is broken in Appointments embed

JJ_ — Sat, 03 Dec 2022 19:14:12 GMT

Oh no, @popsicleshop

I will kindly suggest you reach out to our Appointments team so they can get this matter escalated. I am sorry for this experience and hope you can find a solution soon.

When you have a moment you can give us a call at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday. If you call outside of these hours, you will be required to enter your Customer Code to validate your account.

You can also get in touch with our Messaging and Email Support Teams here.