thread Re: Activation account in Archived Discussions (Read Only)

Why am I unable to process credit cards?

lisadpearce — Sat, 16 Nov 2019 20:00:06 GMT

My reader does not give me an option to accept a credit card? It isn't listed as a form of payment.

Re: My reader does not give me an option to accept a credit card? It isn't listed as a form of paym

EDab7516 — Sun, 17 Apr 2016 15:26:50 GMT

My account doesn't offer the credit card option either. Did you find out what happened?

Re: My reader does not give me an option to accept a credit card? It isn't listed as a form of paym

George — Tue, 19 Jul 2016 21:45:14 GMT

In order to accept payments, we need to obtain, verify, and record identifying information about the owner of the account. If we don't have this, or if the infomation isn't accepted by our system, a seller can't process payments.

To complete the activation process, please sign in to your Square Dashboard and click Activate card processing.

Your activation may be declined if there are any typos, so please pay close attention to the information you enter. Keep the following tips in mind:

- Enter your legal first and legal last name. If you recently changed your name, enter your previous name. (e.g., If you recently married, try entering your maiden name.)
- Use your current home address. If this is the address you initially entered, or if you’ve moved within the last 6 months, try using your previous home address.

Learn more about the information required to activate a Square account on our Support Center.

Not Letting Me Register WIth Square ???

paparazzi — Mon, 02 May 2016 07:59:15 GMT

I Have Went Threw The ENtire Process Even Confirmed And My Account Is Verified But It Does Not Let Me Make Credit Card Payments

Re: Not Letting Me Register WIth Square ???

George — Mon, 02 May 2016 17:36:09 GMT

Please see this article on the information required to sign up: https://squareup.com/help/us/en/article/4955

To many verification attempts

Itswarri — Tue, 21 Jun 2016 21:06:52 GMT

Recently the square app was working now it says to many verification attempts have been made and when I enter my info it still says it's wrong

Re: To many verification attempts

Tom — Tue, 21 Jun 2016 22:25:27 GMT

Hey @Itswarri, sorry to hear about the trouble. Take a look at George's post in this page for more information. If that doesn't clear things up, please contact us directly and we'll have a closer look at your account!

Activation account

Aksonov — Tue, 19 Jul 2016 21:01:43 GMT

I am trying to use square, but have the promlem with activation. I have all of my information correct. I read that Square uses credit history to verify users, I do not have a credit history yet. Is there another way I can be verified? I've left a ticket with customer service and they said they'd email me but never did.

Re: Activation account

great — Tue, 19 Jul 2016 21:22:50 GMT

Cool

Re: Activation account

EJ_ — Thu, 21 Jul 2016 17:34:10 GMT

@Aksonov This thread should provide some information and articles on the activation process.

Why am I not approved to accept credit cards?

sjbailey7 — Wed, 03 Aug 2016 18:53:23 GMT

At the moment, I am having problems getting started with my business. I placed in all the information correctly, but it still says that I'm not approved.

Re: Why am I not approved to accept credit cards?

EJ_ — Wed, 03 Aug 2016 19:00:35 GMT

@sjbailey7 Check out the information in this thread in regards to the verification and activation of your Square Account.

In trying to set up my square, my ipad is stuck on verifying my identity.

mathteacher — Mon, 12 Sep 2016 03:14:33 GMT

I am trying to set up my account, it is stuck on verifying my identity.

Re: In trying to set up my square, my ipad is stuck on verifying my identity.

Kelly — Wed, 14 Sep 2016 21:30:59 GMT

Check out George's answer one the first page of this thread for some tips that should help get you up and running.

Re: My reader does not give me an option to accept a credit card? It isn't listed as a form of paym

EdMtz — Thu, 04 May 2017 16:19:27 GMT

I can't find the Activate card processing... I don't know what's wrong

Re: My reader does not give me an option to accept a credit card? It isn't listed as a form of paym

Braye315 — Wed, 15 Nov 2017 04:41:08 GMT

This is not helpful whatsoever.

Re: My reader does not give me an option to accept a credit card? It isn't listed as a form of paym

Helen — Fri, 17 Nov 2017 19:29:31 GMT

I'm sorry that you didn't find the answer to your question here @Braye315.

I see you've already contacted our Support team about this by email. I've escalated your case and a team member will be in touch soon. Thank you for your patience in the meantime.

Re: To many verification attempts

Landonadams — Sat, 27 Apr 2019 04:22:47 GMT

Did you ever find the solution to your problem? I seem to be having the same issue and need to Use it ASAP

Re: To many verification attempts

Chad — Mon, 29 Apr 2019 19:11:55 GMT

Hello @Landonadams, I'm sorry to hear about the trouble.

We recommend reaching out to our Customer Success Team via email, if you're still having trouble.

Re: My reader does not give me an option to accept a credit card? It isn't listed as a form of paym

Mnthriftyy — Fri, 21 Jun 2019 02:04:31 GMT

I’m also VERY frustrated. I contacted email support and it was a robot that did not help me. Square will not let me process credit cards and I’ve entered all of my creditials correctly, and now it won’t even let me try again with new credentials. Help.