thread Re: I can't get my square to work from my I Phone due to it requesting me to turn on my location. in Archived Discussions (Read Only)

I can't get my square to work from my I Phone due to it requesting me to turn on my location.

Only12Kids — Fri, 15 Apr 2016 01:20:09 GMT

Re: I can't get my square to work from my I Phone due to it requesting me to turn on my location.

George — Fri, 15 Apr 2016 17:02:43 GMT

You'll need to turn on location services on your phone to use Square. We need to know where your transactions take place because of the risks associated with these transactions.

To enable location services, you'll need to go to your general settings:

- Close out of the Square app

- Navigate to Settings > Privacy > Location Services

- Toggle Location Services on.

Here's more info: https://squareup.com/help/article/3844

Re: I can't get my square to work from my I Phone due to it requesting me to turn on my location.

ahrongo — Wed, 09 Nov 2022 01:00:53 GMT

My android device doesn't have such a setting.

What can i do?

Re: I can't get my square to work from my I Phone due to it requesting me to turn on my location.

MayaP — Wed, 09 Nov 2022 20:01:55 GMT

Hello @ahrongo,

Thank you for reaching out, Let's try these steps here. Let me know if you are still having issues.

Re: I can't get my square to work from my I Phone due to it requesting me to turn on my location.

ahrongo — Wed, 09 Nov 2022 21:54:39 GMT

I told you already I don't have such a setting.

It's an old type of device.

Re: I can't get my square to work from my I Phone due to it requesting me to turn on my location.

BernadetteA — Sun, 13 Nov 2022 03:54:14 GMT

Hi @ahrongo 👋

Can you please let us know the exact make/model and software version of your device? That may help us better assist.

Thanks in advance! 😊

Re: I can't get my square to work from my I Phone due to it requesting me to turn on my location.

BrazelleLMBT — Wed, 18 Sep 2024 18:47:41 GMT

I have done all these steps and yesterday that fixed it… now today it’s doing it again. All the settings seem to be correct.

Re: I can't get my square to work from my I Phone due to it requesting me to turn on my location.

frances_a — Fri, 20 Sep 2024 00:34:27 GMT

Oh no! @BrazelleLMBT

Sorry to hear you're having issues with the app.

I would recommend reaching out to our support team if you have already completed the troubleshooting steps we shared here, so they can help determine what the issue is.

Thank you.