https://community.squareup.com/t5/Archived-Discussions-Read-Only/Issues-with-reader/m-p/3928#M89783 <P>I can type in card numbers but reader won't let me swipe or insert chip&nbsp;</P> Mon, 09 May 2016 19:07:06 GMT Kait 2016-05-09T19:07:06Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Issues-with-reader/m-p/3928#M89783 <P>I can type in card numbers but reader won't let me swipe or insert chip&nbsp;</P> Mon, 09 May 2016 19:07:06 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Issues-with-reader/m-p/3928#M89783 Kait 2016-05-09T19:07:06Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Issues-with-reader/m-p/3932#M89784 <P>Sorry you can't swipe cards right now! Do you have a case on your device by any chance? Sometimes that prevents sellers from plugging their readers in the whole way, which is necessary for the reader to work correctly.</P> <P>&nbsp;</P> <P>If that's not your issue, take a look at some of these&nbsp;<A href="https://squareup.com/help/us/en/article/5203-square-magstripe-reader-troubleshooting" target="_blank">troubleshooting steps</A>&nbsp;for our magstripe reader. And if you're still having issues, get in touch and we'll dig in further.</P> Mon, 09 May 2016 19:48:23 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Issues-with-reader/m-p/3932#M89784 George 2016-05-09T19:48:23Z