https://community.squareup.com/t5/Archived-Discussions-Read-Only/Customer-Facing-Display-crashing-and-updating-mid-service/m-p/306182#M8956 <P>My Square Register had two very bad crashes this weekend. The customer facing display crashed completely and went to black both times around 10pm during our evening rush at my bar. I restarted the register both times and when it came back the customer facing display was stuck on an update both times during this update I couldn't use it and had to manually input credit card transactions.&nbsp;</P><P>&nbsp;</P><P>Has anyone else had these problems? Was this a one-off thing with an emergency update this weekend or do I need to replace my hardware?</P> Sun, 26 Sep 2021 20:34:31 GMT sammyg 2021-09-26T20:34:31Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Customer-Facing-Display-crashing-and-updating-mid-service/m-p/306182#M8956 <P>My Square Register had two very bad crashes this weekend. The customer facing display crashed completely and went to black both times around 10pm during our evening rush at my bar. I restarted the register both times and when it came back the customer facing display was stuck on an update both times during this update I couldn't use it and had to manually input credit card transactions.&nbsp;</P><P>&nbsp;</P><P>Has anyone else had these problems? Was this a one-off thing with an emergency update this weekend or do I need to replace my hardware?</P> Sun, 26 Sep 2021 20:34:31 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Customer-Facing-Display-crashing-and-updating-mid-service/m-p/306182#M8956 sammyg 2021-09-26T20:34:31Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Customer-Facing-Display-crashing-and-updating-mid-service/m-p/306461#M8957 <P>Oh no, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/164750">@sammyg</a>!</P> <P>&nbsp;</P> <P>Sorry to hear that you had this experience when you most needed our POS. We recommend to&nbsp;reach out.</P> <P>&nbsp;</P> <P>If you haven't already, your best bet is to get in touch with us directly, so that a member of our Hardware team can dig in with you. When you have a moment, please reach out directly by logging into your Square account and heading <A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank">here</A>.</P> Mon, 27 Sep 2021 19:57:56 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Customer-Facing-Display-crashing-and-updating-mid-service/m-p/306461#M8957 JJ_ 2021-09-27T19:57:56Z