thread Invoices are Disappearing in Archived Discussions (Read Only)

Invoices are Disappearing

tiffjo12 — Thu, 30 Jun 2016 22:10:41 GMT

I am creating invoices and then they are disappearing in the system and I can't find them. I get an email confirmation but they do not show up when I look at my invoices tab. Has this ever happened to anyone else? If so, is it something I can fix or do I need to contact customer support? Thanks in advance!!

Re: Invoices are Disappearing

EJ_ — Fri, 01 Jul 2016 20:37:40 GMT

Hi there,

You'll want to make sure you don't have any specific filters in place that would prevent you from viewing your invoices.

There is a date selector box as well as a invoice type box that you can customize to only show certain invoices. This might be why you're not seeing all of them.