thread Re: Can a customer make a purchase 3 times back to back Or is there a limit? in Archived Discussions (Read Only)

Can a customer make a purchase 3 times back to back Or is there a limit?

MakeupMom21 — Fri, 01 Jul 2016 01:40:31 GMT

I had a customer/friend who was paying for a total of three of her friends orders. And since she wanted them to each have their own reciepts she attempted to use her credit card for all 3 purchases. It worked for two but was declined for the last payment.

Is there a limit on how many times a customer can use the same credit card/debit card in a day?

Re: Can a customer make a purchase 3 times back to back Or is there a limit?

RyanNewStartN — Fri, 01 Jul 2016 01:57:06 GMT

I would like to just say I have had a customer do that in my store in the past and it was the customers bank freezing their card due to possible fraudulent activity not square in my case that caused problems for my customer. It might be the same case for you.

Re: Can a customer make a purchase 3 times back to back Or is there a limit?

MakeupMom21 — Fri, 01 Jul 2016 03:00:34 GMT

Thanks RyanNewStartN for the input, perhaps that's what occured. She nor I understand what was happening.

Re: Can a customer make a purchase 3 times back to back Or is there a limit?

VanKalkerFarms — Fri, 01 Jul 2016 05:11:12 GMT

I agree. Her bank is who decides to decline a purchase, not Square, and it probably was because of multiple transactions in a short period of time. If you run into this again, your customer should be able to call the credit card company and request that the transactions go through.