https://community.squareup.com/t5/Archived-Discussions-Read-Only/Has-anyone-else-had-problems-with-their-phone-getting-stuck-on/m-p/10813#M88050 <P>I haven't heard of this issue before. I can&nbsp;definitely see how this could be a bother!</P> <P>&nbsp;</P> <P>To get a better idea of the whole picture, can you please follow up by answering these questions?:</P> <P>&nbsp;</P> <P>- What type of phone are you using?</P> <P>- What software version is your phone running?</P> <P>- Are there any updates for the Square Register app?</P> <P>- What reader are you using?&nbsp;</P> <P>- How do you get the volume to turn back on?</P> <P>- Are you using a case on your phone?&nbsp;</P> <P>- When you say that it happens when you visit the Square Dashboard, are you talking about the site or the app?</P> <P>&nbsp;</P> <P>Thanks for your help!</P> Thu, 14 Jul 2016 22:33:06 GMT Sean 2016-07-14T22:33:06Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Has-anyone-else-had-problems-with-their-phone-getting-stuck-on/m-p/10711#M88049 <P>Every time I use the reader or even simply visit the square dash board my phone gets stuck on mute. It tells me I have headphones plugged in and will not let me turn the volume up.&nbsp;</P> Fri, 21 Jul 2017 20:14:03 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Has-anyone-else-had-problems-with-their-phone-getting-stuck-on/m-p/10711#M88049 Myangelblazie 2017-07-21T20:14:03Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Has-anyone-else-had-problems-with-their-phone-getting-stuck-on/m-p/10813#M88050 <P>I haven't heard of this issue before. I can&nbsp;definitely see how this could be a bother!</P> <P>&nbsp;</P> <P>To get a better idea of the whole picture, can you please follow up by answering these questions?:</P> <P>&nbsp;</P> <P>- What type of phone are you using?</P> <P>- What software version is your phone running?</P> <P>- Are there any updates for the Square Register app?</P> <P>- What reader are you using?&nbsp;</P> <P>- How do you get the volume to turn back on?</P> <P>- Are you using a case on your phone?&nbsp;</P> <P>- When you say that it happens when you visit the Square Dashboard, are you talking about the site or the app?</P> <P>&nbsp;</P> <P>Thanks for your help!</P> Thu, 14 Jul 2016 22:33:06 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Has-anyone-else-had-problems-with-their-phone-getting-stuck-on/m-p/10813#M88050 Sean 2016-07-14T22:33:06Z