thread Re: One location showing as Two locations in Archived Discussions (Read Only)

One location showing as Two locations

KingdomCottage — Wed, 06 Oct 2021 02:28:17 GMT

I have one active location for my store. The one I use is a mobile location (active), but I also have a second location (created by mistake and deactivated). In my store, it prompts customers to pick a location but it shows my mobile store twice (same name, same address). If the first is selected then inventory is all correct. If the second one is selected, it shows all inventory as out of stock?!? I need help, I have no idea how to correct this!

Re: One location showing as Two locations

Frida — Wed, 06 Oct 2021 23:55:09 GMT

Hello @KingdomCottage,

Good to see you posting in the Seller Community again, welcome back! 😊

This sounds like quite the hiccup... I honestly think you would benefit from speaking to our Customer Success phone support team so that they can dig into your account and confirm that all the settings are toggled accordingly.

You can reach out tho them here. Hope this helps!