thread Re: sign in issue - I can't recieve a code because I changed phones - and I can't find a way to r... in Archived Discussions (Read Only)

sign in issue - I can't recieve a code because I changed phones - and I can't find a way to receive

azpatty — Sun, 21 Aug 2016 18:34:55 GMT

if I could recive the code to email I could sign in then change my phone number -

Re: sign in issue - I can't recieve a code because I changed phones - and I can't find a way to r...

Kelly — Sun, 21 Aug 2016 21:47:28 GMT

Hi @azpatty. Sorry to hear you are having trouble! We will need to get you on the phone to verify a few pieces of information. I'll send you a private message and we can get this sorted out.

Re: sign in issue - I can't recieve a code because I changed phones - and I can't find a way to r...

sweetannie9555 — Wed, 26 Jan 2022 22:51:47 GMT

Thanks!!! My email is [personal info removed] and my phone was [personal info removed] now is [personal info removed] melanie taylor

Re: sign in issue - I can't recieve a code because I changed phones - and I can't find a way to r...

BernadetteA — Wed, 26 Jan 2022 22:55:44 GMT

Thanks for reaching out, @sweetannie9555 😊

You shouldn't need a phone code anymore unless you are calling after hours, or on the weekend.

Our business hours are: Monday – Friday, 6 a.m.–6 p.m, and you can view the support options for your account here.

Please let me know if you have any trouble reaching the team.

p.s. Welcome to the Community! 🎉

Re: sign in issue - I can't recieve a code because I changed phones - and I can't find a way to rece

TJS99 — Fri, 26 Jan 2024 19:20:18 GMT

Having the same issue - can't log in because phone number has changed on verification. Ideas? TY

Re: sign in issue - I can't recieve a code because I changed phones - and I can't find a way to rece

MayaP — Fri, 26 Jan 2024 21:39:13 GMT

Hello @TJS99- I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏

To resolve this you will need to speak with support. They will need to verify some information, and can clear the verification code so you can add a new one. You can reach support at 1-855-700-6000, squ.re/contactsqsupport. Feel free to reach out to me or any of our Seller Community moderators if we can help with anything 😊