thread Re: Why isn't my custom domain connecting? Something went wrong error? in Archived Discussions (Read Only)

Is there a common problem with an Android phone and the chip reader?

barbhamel — Thu, 25 Aug 2016 20:48:47 GMT

My first chip reader doesn't charge....just blinks red all the time, so I called in my warranty. Just got the new chip reader, charged it (it actually turned green) plugged it into my phone and I get a message 'Reader Damaged' Please use a different reader!! What's the deal?! I have a big 3 day show...out of state...I leave in 3 days and have no chip reader! I use an Android Galaxy s6 Active ... I also have an old iPad II. I guess I'll try the next chip reader on the iPad 1st. So, is anyone else having this problem or is it just me?!

Re: Is there a common problem with an Android phone and the chip reader?

barbhamel — Thu, 25 Aug 2016 20:56:26 GMT

BTW, I don't have any music/radio programs on my phone to get in the way of it reading.

Re: Is there a common problem with an Android phone and the chip reader?

EJ_ — Thu, 25 Aug 2016 21:13:53 GMT

Hello!

That Android Device looks to be compatible with your Chip Reader.

It sounds like the second reader you received might have been damaged on its way to you, as that's usually what that message indicates.

You can place another warranty and we'll send you out another, but it might not make it to you in time for your show.

Your best bet in this instance would be to either pick up another Chip Reader from a retail location like Staples, or just use the free magnetic stripe reader.

Re: Is there a common problem with an Android phone and the chip reader?

VanKalkerFarms — Thu, 25 Aug 2016 21:10:41 GMT

those chip readers that plug into the phone seem to be very bad. I bought 3 to start with and only one worked. warrantied them and only one worked. warantied the last one and it worked.

we use the bluetooth chip reader and keep a swipper handy for old cards. The bluetooth readers go for days and haven't had a problem with any of the 3 yet.

Why isn't my custom domain connecting? Something went wrong error?

rob912 — Tue, 08 Sep 2020 16:37:06 GMT

Why isn't my custom domain connecting? Something went wrong error? I need to embeds a software to my website

Re: Why isn't my custom domain connecting? Something went wrong error?

Joe — Wed, 09 Sep 2020 13:19:52 GMT

Hi there, @rob912 👋 Thanks for reaching out to us here on the Seller Comunity! Happy to have you.

So sorry to hear about the trouble with your domain. We are here to help!

I've gone ahead and merged your post into an existing thread of Sellers who were also looking for information regarding domain pointing issues. Would you mind giving a try to the troubleshooting steps listed in this Best Answer from EJ? He links to a resource that will help weed out any outstanding issues.

Keep us updated on your progress!