thread Re: Why doesn't the iPhone app allow scrolling through all online store categories? in Archived Discussions (Read Only)

Why doesn't the iPhone app allow scrolling through all online store categories?

BethH — Sat, 27 Aug 2016 18:09:07 GMT

I have a lot of categories in my online shop - 17, to be exact. When viewing my online store in the app, only the first 10 are viewable links; the remaining categories do not display, and I'm unable to scroll down to view them. Any troubleshooting tips for making all categories viewable from the Shop drop-down menu???

Re: Why doesn't the iPhone app allow scrolling through all online store categories?

Spenser — Tue, 30 Aug 2016 18:05:22 GMT

Hmm, I see what you're saying, @BethH!

I'm going to see if this has been reported yet and will update when I know more. Thanks for the heads up!

Re: Why doesn't the iPhone app allow scrolling through all online store categories?

BethH — Wed, 31 Aug 2016 17:02:24 GMT

Thanks so much! I hope this is something that can be fixed soon!

Re: Why doesn't the iPhone app allow scrolling through all online store categories?

Spenser — Wed, 31 Aug 2016 17:19:13 GMT

I agree!

I did see that it has been reported, but don't have a solid ETA to offer on when it will be fixed. In any case, I'll keep an eye on it and update here when I do have more info.

Thanks again!

Re: Why doesn't the iPhone app allow scrolling through all online store categories?

BethH — Sat, 10 Dec 2016 21:45:49 GMT

any word on when this might be fixed?

Re: Why doesn't the iPhone app allow scrolling through all online store categories?

Spenser — Tue, 13 Dec 2016 17:19:03 GMT

No updates to share unfortunately, @BethH. For now this is being left as-is, unless there is another larger update where the interface would be redesigned.

Sorry again about the experience; I wish there were an easier fix for this. I let you know if I hear otherwise.

Re: Why doesn't the iPhone app allow scrolling through all online store categories?

mckinney3 — Tue, 13 Dec 2016 23:04:30 GMT

More evidence that the Square On-Line Store APP is "Not Ready for Priner Time!"

Re: Why doesn't the iPhone app allow scrolling through all online store categories?

Sean — Wed, 14 Dec 2016 00:50:16 GMT

@mckinney3 - We unfortunately cannot guarantee a time for when this will be fixed. All bugs are investigated are reviewed for severity and priority, before being placed in a queue to be addressed. We appreciate your patience and thank you for communicating this issue.