thread Re: Online Store Exceeded Ticket Limit but cant Edit in Archived Discussions (Read Only)

Online Store Exceeded Ticket Limit but cant Edit

Miester63 — Mon, 29 Aug 2016 17:22:22 GMT

I am trying to sell tickets to an event on different dates yet when I set up each day it keeps telling me I have exceeded the limit of $15,000. But when I go in and try to change the quanity of tickets it wont let me and still tells me Im exceeding the limit. So I deleted the category and started over with a clean slate but it still keeps telling me Im over my limit even if I put in a quantity of 1 ticket. How do I get the page to clear all previous information so this issue stops popping up?

Re: Online Store Exceeded Ticket Limit but cant Edit

Spenser — Wed, 31 Aug 2016 18:37:18 GMT

Sorry to hear about the trouble, @Miester63.

Are the original items that you created/added still in your Item Library? If so, you may need to adjust the inventory on those existing item events (or remove them to start over), and you should stop seeing this error!

Give a try and let me know if it continues.