thread Need customer service number as I have requested a reader twice and have not recieved even one. in Archived Discussions (Read Only)

Need customer service number as I have requested a reader twice and have not recieved even one.

pedigreewest — Mon, 29 Aug 2016 20:35:29 GMT

Need customer service number as I have requested a reader twice and have not recieved even one.

Re: Need customer service number as I have requested a reader twice and have not recieved even one.

Sean — Mon, 29 Aug 2016 20:47:47 GMT

@pedigreewest - So sorry to hear about the trouble! Of course we'd be happy to chat with you over the phone. You can find detailed instructions on how to reach us in this thread. Just to add on, if you'd prefer, you could visit a retail store to pick one up. While readers cost $10 in stores, you’ll find a $10 redemption code in the packaging which you can enter at square.com/redeem. Hope this helps!

Re: Need customer service number as I have requested a reader twice and have not recieved even one.

VanKalkerFarms — Mon, 29 Aug 2016 20:49:21 GMT

If you have setup an account with square you can get your customer code at this link.

Phone support is only offered to current customers.

I don't know why you have never received your readers. I received all 6 of my free ones within 10 days of ordering them. (not all were ordered at the same time but over multiple years).