thread Re: When creating an invoice it's not resolving customer name in Archived Discussions (Read Only)

When creating an invoice it's not resolving customer name

HCG — Tue, 30 Aug 2016 17:09:48 GMT

Hello,

I went in to create some invoices today and the New Invoice page refuses to resolve any of my customer's names. It always thinks it's a new customer. This has never happened before. Is there, perhaps, a setting I have inadvertantly changed?

Thanks in advance for your help.

Re: When creating an invoice it's not resolving customer name

aprilh — Tue, 30 Aug 2016 17:34:09 GMT

The same this just happened to me. I can't access saved credit cards because the only way I can see my customers is on the customer list but not on an invoice. The invoice shows "No saved customers" They were there last night and gone this morning

Re: When creating an invoice it's not resolving customer name

Tallness — Tue, 30 Aug 2016 18:10:55 GMT

Same here

Re: When creating an invoice it's not resolving customer name

Spenser — Thu, 01 Sep 2016 17:36:16 GMT

Sorry I didn't see your posts sooner, @HCG, @aprilh and @Tallness.

There was a brief issue where we saw this search function misbehaving but it should be fixed now. Let me know if you're still having any trouble!