thread Re: Contactless chip reader problem. in Archived Discussions (Read Only)

Contactless chip reader problem.

Angel_gre — Tue, 30 Aug 2016 23:37:21 GMT

My chip reader has stopped working, disconnected from my tablet and when trying to reconnect it, no orange lights will flash! Extremely frustrated and annoyed right now!!!

Re: Contactless chip reader problem.

VanKalkerFarms — Tue, 30 Aug 2016 23:58:19 GMT

Stupid question but we'll start there. Is the battery dead? try plugging usb in to charge it.

Re: Contactless chip reader problem.

Angel_gre — Wed, 31 Aug 2016 00:20:32 GMT

My base unit is always plugged in because if I attempt to use it without it, it will disconnect, always has since I've had it.

Re: Contactless chip reader problem.

VanKalkerFarms — Wed, 31 Aug 2016 08:14:56 GMT

try these troubleshooting steps.

https://squareup.com/help/us/en/article/5673

if tht doesn't work it has a 1 year warranty.

https://squareup.com/shop/reader-contactless-chip/warranty

Re: Contactless chip reader problem.

Ironbearjewelry — Fri, 12 Nov 2021 19:49:30 GMT

Following. Mine keeps doing the same thing.