thread Re: Is anyone having problems creating csv files? in Archived Discussions (Read Only)

Is anyone having problems creating csv files?

theow — Mon, 12 Sep 2016 21:11:09 GMT

I can only create the detailed csv files not the summary csv's which I need. I select the dates I need, select summary and nothing happens! Help!

Re: Is anyone having problems creating csv files?

Tom — Thu, 15 Sep 2016 20:06:01 GMT

Hi @theow — thanks for getting in touch and sorry to hear about the frustration.

Everything should be on the up and up with CSV downloads. If you're still having any trouble, please give these tips a try. If, after that, it's still not working, please contact our Support team — we'll then be able to have a closer look at this for you.

Hope this helps get you in the right direction!

Re: Is anyone having problems creating csv files?

nritz — Mon, 14 Nov 2022 11:41:22 GMT

The CSV reports for daily activity is not showing to be able to download daily reports. 11/14/2022

Re: Is anyone having problems creating csv files?

RobynR — Wed, 16 Nov 2022 00:08:42 GMT

Hey @nritz,

Thanks for reaching out.

Are you receiving an error message when trying to download the CSV report? Can you provide a screenshot?

I look forward to your reply.

Re: Is anyone having problems creating csv files?

nritz — Fri, 18 Nov 2022 20:32:11 GMT

I figured it out