thread Re: problems with the app after iOS updates in Archived Discussions (Read Only)

problems with the app after iOS updates

Nina — Sat, 01 Oct 2016 21:45:06 GMT

Since the latest Apple update, my Chip reader will not connect to my iPad. Suggestions?

telsaan — Tue, 04 Oct 2016 18:43:55 GMT

Thanks for the heads up. This is probably going to happen to me, too, when I go back to work tomorrow. Try unpairing and re-pairing the devices?

EJ_ — Tue, 04 Oct 2016 19:59:34 GMT

Hi there.

Have you tried any troubleshooting? The update should not have impacted your ability to connect to your accessories with Square.

Try the troubleshooting tips in this existing thread and let me know if that helps.