thread Connecting a Bluetooth Printer in Archived Discussions (Read Only)

Connecting a Bluetooth Printer

LuteQ — Fri, 21 Jul 2017 20:05:46 GMT

I run a bookstore, and we want to use Square Stand for processing credit card transaction in a new section of the store. We have a PC running our POS and sales receipt printer connected to the PC via Bluetooth. I would like to connect the iPad on the Stand to printer via Bluetooth in the slight chance a customer would want a printed receipt. Is it possible to do this?

Thanks in advance

Re: Connecting a Bluetooth Printer

Spenser — Tue, 25 Oct 2016 22:12:52 GMT

Great question, @LuteQ.

One important point of clarification: Do you intend for the PC and Stand to share the printer? If so, this setup won't be possible as Bluetooth devices can only be paired to one other device at a time.

Otherwise, if you're planning on using it solely with the Stand, there are a couple bluetooth printers that are supported by our app so you'll want to ensure that the one you have is one of them - see the full list in our Support Center.

Hope that helps clarify but let me know if you have additional questions.

Re: Connecting a Bluetooth Printer

LuteQ — Wed, 26 Oct 2016 14:13:45 GMT

Thanks for the response. The printer is an Epson printer, and I am told by Epson, that I can use an USB connection to the PC for the POS and that a Bluetooth connection can be used to another device, like an iPad. If this is correct, should I be able to print receipts for Square transactions?

Re: Connecting a Bluetooth Printer

VanKalkerFarms — Wed, 26 Oct 2016 14:42:17 GMT

No you will not be able to use that printer with the Square Register App. Epson printers aren't supported.

here is a list of supported printers. https://squareup.com/help/us/en/article/5084-supported-hardware-for-ipads

You can always email or text a receipt to the customer instead of printing one.

Re: Connecting a Bluetooth Printer

LuteQ — Wed, 26 Oct 2016 14:51:05 GMT

I understand that Square does not support Epson. But can you print receipts to other printers? Can you configure the printing so it will print to the unsupported printer?

I understand that Square wants us to buy and use printers that they have a relationship with. But there are many more options in the marketplace than just the limited selection that Square has a relationship with. I understand that Square may not be able to provide support.

Thanks

Re: Connecting a Bluetooth Printer

VanKalkerFarms — Wed, 26 Oct 2016 14:53:23 GMT

You will not be able to print to that printer.