thread Re: Error validating the QBO currency against the Square currency. Multi is off in QBO & USD is in Archived Discussions (Read Only)

Error validating the QBO currency against the Square currency. Multi is off in QBO & USD is selected

lharris5westga — Wed, 16 Nov 2016 19:09:56 GMT

I keep getting this currency error. I have checked QBO and multi-currency is off and United States Dollar is selected. I can't find what is selected in Square. How do I fix?

Re: Error validating the QBO currency against the Square currency. Multi is off in QBO & USD is s...

Sean — Fri, 18 Nov 2016 17:15:14 GMT

@lharris5westga - Welcome to the Seller Community, and kudos on your first post. 👏 While I can't speak to QuickBooks Online related issues, if you connect with QuickBooks directly by calling 1-800-871-3334 - they should be able to help.

Re: Error validating the QBO currency against the Square currency. Multi is off in QBO & USD is

lharris5westga — Fri, 18 Nov 2016 17:27:25 GMT

The problem is resolved. There was an app already set up to sync with QuickBooks desktop. I removed that app and the QBO app. When I added the QBO app again the sync was successful. I can only assume that having the two different QuickBooks apps were causing the problem. The other app was Commerce Sync. At first I didn't realize it was QB app.

Re: Error validating the QBO currency against the Square currency. Multi is off in QBO & USD is

Sean — Fri, 18 Nov 2016 17:45:48 GMT

@lharris5westga - Awesome to hear, and thanks for reporting back! 👍