thread Re: Item Variations and prices missing from inventory in dashboard?? in Archived Discussions (Read Only)

Item Variations and prices missing from inventory in dashboard??

Stellar732 — Wed, 28 Dec 2016 16:06:16 GMT

Hello,
I'm having trouble with the "items" section of the dashboard.
This is now showing the inventory variations. it's showing the inventory count... great, but the bottel sizes, and their prces are MISSING. not cool.
PLEASE tell me what happened and how to fix it!

Thanks

Re: Item Variations and prices missing from inventory in dashboard??

Stellar732 — Wed, 28 Dec 2016 16:15:45 GMT

This is a screenshot of an example.

Re: Item Variations and prices missing from inventory in dashboard??

AmyLeaNMe — Thu, 29 Dec 2016 19:07:27 GMT

I have had that happen a few times. It tends to disappear randomly and only on one device. I have multiple devices on the same account and one device will have the correct items/modifier and one won't. I then have to delete it and re add it. It is really frustrating so I would like to know what is causing this as well and how to prevent it from happening going forward.

Re: Item Variations and prices missing from inventory in dashboard??

Casey1 — Fri, 30 Dec 2016 00:25:53 GMT

I'm having the same problem, but find that if I refresh the page (click the refresh entire web page icon in/near the URL, or F5), the variants and inventory populate. It's slow, but does work. I've had the same issue on several PCs ranging from a Chromebook to a laptop running Vista/Chrome to my desktop on Windows 10/Edge and Chrome.

I'm hoping the slowdown is just seasonal and/or due to the section redesign and it will resolve soon!