thread More Kinds of Data Exported than Able to be Imported? in Archived Discussions (Read Only)

More Kinds of Data Exported than Able to be Imported?

KaliDava — Thu, 09 Feb 2017 19:47:25 GMT

When I export my item library it seems to give me all of the data fields I can call up / use when creating my inventory on the dashboard, but when I update and re-import the CSV file I end up with fields missing (especially with inventory counts). It says something about the "columns" not matching, but I have changed NOTHING in the headers, locations, or anything, only changed descriptions or prices within Square's exported report. I need to be able to update in Excel because we have multiple locations and many items to track.

Re: More Kinds of Data Exported than Able to be Imported?

Tom — Sat, 11 Feb 2017 22:56:01 GMT

Hey @KaliDava — thanks for flagging this!

Sorry for the frustration. It may be best to have a team member give everything a once-over. To proceed, please let our Support Team know which CSV is causing the issue. After that, we'll be able to look into specifics and escalate internally if necessary.

Hope this helps get you in the right direction. Let us know if anything else comes up!