thread Re: Is anyone else unable to modify items? PC locks each time I open the item detail screen in Archived Discussions (Read Only)

Is anyone else unable to modify items? PC locks each time I open the item detail screen

trailboss — Wed, 15 Mar 2017 06:15:00 GMT

I can no longer modify items After opening any item, my PC immediately locks and I have to force close the window. Never had this problem until Square updated menu.

Re: Is anyone else unable to modify items? PC locks each time I open the item detail screen

Tom — Fri, 17 Mar 2017 18:24:22 GMT

Hey @trailboss, sorry to hear it. That shouldn't be happening. 🤔

If you haven't already, I'd suggest giving these troubleshooting tips a run-through as they usually resolve any dashboard issues right away. If, after that, the screen keeps locking up, please send a screenshot of the error to our Support Team. They'll be able to have a closer look and get this sorted out.

Re: Is anyone else unable to modify items? PC locks each time I open the item detail screen

gslocum — Thu, 06 Apr 2017 19:30:20 GMT

I am having the same issue. There is no error message. The browser simply stops responding.

Re: Is anyone else unable to modify items? PC locks each time I open the item detail screen

trailboss — Fri, 07 Apr 2017 03:51:53 GMT

I finally figured out Square will only let you make menu changes under Chrome. If I access it from there, it works every time!

Re: Is anyone else unable to modify items? PC locks each time I open the item detail screen

Kpay — Thu, 11 May 2017 19:52:29 GMT

Sorry for the delayed response! @trailboss, thanks for letting us know that you were able to get it working on Chrome. @gslocum, I'd recommend that you try the browser Google Chrome as well, and let us know if you're still having issues.