thread Re: Managing inventory in multiple locations -- cannot view an individual location in Archived Discussions (Read Only)

Managing inventory in multiple locations -- cannot view an individual location

techiemd — Sat, 01 Apr 2017 18:25:01 GMT

Hello,

I am adding another location, and have added inventory items to that location that overlap with my primary location.

When I select a location in the Items view, it still shows the totals for both locations. The filter does not work at all.

This is a bug in the square system and is quite inconvenient.

How do I show the inventory for a single location in the square dashboard?

Re: Managing inventory in multiple locations -- cannot view an individual location

roseH1 — Mon, 03 Apr 2017 20:46:10 GMT

I have the same issue. Have to click on inventory management, then choose location to see that location's inventory,

Re: Managing inventory in multiple locations -- cannot view an individual location

Sean — Mon, 03 Apr 2017 22:39:51 GMT

Hi! I'm happy to take a closer look at this, but I want to make sure we're each talking about the same thing!

Are you talking about the Item Library tab on the Square Dashboard, @techiemd? When I check and uncheck the location filter, the inventory counts for items appear to be changing.

Would you mind sharing exactly what you are looking at as well, @roseH1?

Screenshots would also be awesome! 🙏

Re: Managing inventory in multiple locations -- cannot view an individual location

Sean — Wed, 05 Apr 2017 22:41:47 GMT

Did y'all still want me to look into this for you? Just let me know!

Re: Managing inventory in multiple locations -- cannot view an individual location

techiemd — Wed, 05 Apr 2017 22:49:29 GMT

Yes please look into it.

Let's assume you have Location 1 and Location 2

Location 1 has Item X in stock (total of 3 in Location 1)

Location 2 also has Item X in stock (total of 5 in Location 2)

Expected behavior:

In Item Library, you select Location 2, and the inventory for Location 2 is displayed under In Stock (5 in stock)

Actual Behavior:

In Item Library, when you select Location 2, the inventory for BOTH Location 1 and Location 2 are displayed and added together (8 In stock)

How do we get this fixed?

Expected behavior:

Re: Managing inventory in multiple locations -- cannot view an individual location

Sean — Wed, 05 Apr 2017 23:30:16 GMT

Hi again @techiemd. I logged in again to test things out, but I'm not able to replicate this issue. When I check and uncheck locations, the inventory counts are adjusted instantly. Are you clicking here from the Item Library tab:

Re: Managing inventory in multiple locations -- cannot view an individual location

techiemd — Thu, 06 Apr 2017 02:22:04 GMT

Thanks Sean -

Unfortunately, your screen shot cut off one item too soon.

The next few lines show Location 1 and Location 2 together even if only one location is checked.

Yes, I'm clicking from the Item Library.

If an item is only carried in one location, then yes... it filters correctly.

However, the issue is that it doesn't show inventory for individual locations even if only one location is checked.

Thanks

Re: Managing inventory in multiple locations -- cannot view an individual location

Sean — Thu, 06 Apr 2017 21:47:09 GMT

I think we might need to dig a little deeper into specifics, as I think it's the only way we'll be able to help figure out if this is expected behavior, or a bug. For the sake of getting this resolved more quickly: would you mind giving us a call?