thread I keep getting emails saying I have accepted transactions that I did not make. Is this a scammer? in Archived Discussions (Read Only)

I keep getting emails saying I have accepted transactions that I did not make. Is this a scammer?

Yogibear — Tue, 04 Apr 2017 16:27:21 GMT

I keep getting emails saying I have accepted transactions that I did not make. Is this a scammer trying to get information from me as I try to correct the issue? Does Square know about these emails because I am sure I am not the only one getting these or is someond using my account? Please let me know what else I should do other than changing my password. ??

Re: I keep getting emails saying I have accepted transactions that I did not make. Is this a scam...

Chad — Thu, 06 Apr 2017 18:02:32 GMT

Hey @Yogibear, it sounds like you might have received a phishing attempt. A good rule of thumb is to check the sender's email address. As long as you haven't clicked on any of the links you should be fine. I do recomend resetting your password and enabling 2-Step Verification on your account.

Please forward the email to "Spoof@Squareup.com", our Account Security Team will look into the email and any address associated with it.

Please let me know if I can help with anything else! 😀