thread Re: Transactions are showing up in employee mobile app, yet not in company dashboard... in Archived Discussions (Read Only)

Transactions are showing up in employee mobile app, yet not in company dashboard...

smenashe — Tue, 04 Apr 2017 22:39:03 GMT

How can we fix this?

All the funds are just missing.

Re: Transactions are showing up in employee mobile app, yet not in company dashboard...

Chad — Fri, 07 Apr 2017 18:35:04 GMT

If you don't see any sales in your activity there is the chance that your employee is signed into a different account. We recomend following up with your employee to see what email address or device code they're using to login.

Please let me know if you have any other questions.

Re: Transactions are showing up in employee mobile app, yet not in company dashboard...

HB95966 — Sun, 01 Oct 2017 20:59:21 GMT

My employee is using a phone I set up for them. They most definitely are not logged into the wrong company.

Re: Transactions are showing up in employee mobile app, yet not in company dashboard...

VanKalkerFarms — Mon, 02 Oct 2017 00:06:08 GMT

It's very easy for an employee to sign out of your account and into their own in like 15 seconds. So that should be checked.

The App will deposit in whatever account is signed in. Make sure no one has changed anything.