thread Re: Has anyone else gotten this? in Archived Discussions (Read Only)

Has anyone else gotten this?

deliguy — Thu, 21 Oct 2021 19:47:19 GMT

Received an email that a payment failed but I saw it go through and we were not offline. Any ideas?

Re: Has anyone else gotten this?

HC_Charlie — Thu, 21 Oct 2021 20:25:54 GMT

Hello @deliguy , not sure if was a legit email from Square, but in the past there have been Spoof emails that look like they come from Square but are Phishing emails. I wouldn't click on any links inside the email, and since you saw it go through, it likely seems to be okay on your end. FYI if you click on the sender name at the top of your email, you often can see the "real" email address that originated the email, even if the header just says from Square. Phishing emails will usually show a strange senders email address.

Re: Has anyone else gotten this?

sayra — Thu, 21 Oct 2021 21:25:01 GMT

Hello @deliguy,

Take a look here for more details on what a Square Phishing email looks like. Feel free to send it to spoof@squareup.com to report the incident.

Have a good day.